Answering calls automatically on a Polycom VVX-500 or VVX-600 series phone

Here we explain how you can answer calls automatically using your Polycom VVX500 or 600 series phone.

You may find it convenient for your phone to auto-answer calls, so you don’t have to push a button or tap a key to answer a call. If you enable this feature, your phone will automatically answer incoming calls using the speakerphone. Your system administrator sets how many times your phone will ring before the call is auto-answered.

If Auto Answer is enabled and a call arrives while you’re already in a call, the incoming call will be automatically answered if you end or hold the current call.

To enable your phone to automatically answer calls:

1. Tap Settings from Home view, and tap Basic > Preferences > Auto Answer.
2. From the Auto Answer screen, do the following:
3. To enable your phone to automatically answer SIP calls, tap Auto Answer SIP Calls, and tap Yes. The default setting is No.
4. To mute the microphone for all auto-answered calls so the incoming caller can’t hear you, tap Microphone Mute, and tap Yes. The default setting is Yes.
5. Tap Save.