Answering calls on the Polycom IP5000 Soundstation conference unit
Last Updated
August 3, 2021
In this guide we explain how you can answer calls on your Polycom IP5000 Soundstation Conference phone
Key:
You can answer a call when your phone is idle, when you have held calls, or if you’re currently in a call. If you answer a call when you’re already in a call, the call you were in is automatically held.
If you’re in a call and an incoming call arrives, the Ringing icon displays, and the call counter updates.
To answer a call:
- Press [Call Button] or the Answer soft key. (If your phone has a silent ring, press the Answer soft key to answer the call.)
To answer a call when you’re in an active call:
- Scroll to the incoming call, and then press the Answer soft key.
The original call is held, and the new call becomes the active call.
To answer a call when you have only held calls:
- Press [Call Button] or the Answer soft key.